eubet is committed to protecting the privacy and personal data of all Malaysian players who use our platform. This Privacy Policy explains what personal information we collect, how we use it, and the rights available to you regarding your data.
Your personal data is protected with 256-bit SSL encryption. eubet employs bank-grade security standards across all data storage and transmission systems.
You have the right to access, correct, and request deletion of your personal data held by eubet, subject to our regulatory retention obligations.
eubet does not sell, rent, or trade your personal data to third parties for their own marketing purposes — ever.
eubet processes personal data in accordance with applicable data protection legislation and the requirements of our international gaming authority licence, including mandatory KYC and AML obligations.
You may opt out of marketing communications at any time from your account settings or by contacting eubet support. Opting out does not affect transactional or security communications.
eubet ("eubet", "we", "us", "our") operates the online gaming platform accessible at eubet.bio and takes the privacy and protection of personal data seriously. This Privacy Policy ("Policy") describes how eubet collects, processes, stores, discloses, and otherwise handles personal information in connection with your use of the eubet website, games, sportsbook, lottery, and all related services (collectively, the "Platform").
This Policy applies to all registered Users and visitors of the eubet Platform, including Malaysian players accessing the service from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Bangsar, and elsewhere across Malaysia. By registering an account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read in conjunction with the eubet Terms & Conditions and Responsible Gaming Policy.
eubet is the data controller in respect of the personal data collected and processed through the Platform. As data controller, eubet determines the purposes and means of processing personal data and is responsible for ensuring that such processing complies with applicable data protection laws and the requirements of eubet's international gaming authority licence.
For any queries regarding the exercise of your data rights or the operation of this Policy, please contact us using the details provided in Section 14.
eubet collects personal data from you in the following categories:
eubet does not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) except where required for compliance with responsible gaming obligations, such as self-exclusion records. Where such data is collected, it is processed only to the extent strictly necessary for the stated compliance purpose.
eubet processes your personal data for the following purposes:
eubet relies on the following legal bases to process your personal data:
eubet does not sell, rent, or trade your personal data to third parties for their independent marketing purposes. eubet may share your personal data with the following categories of recipient solely to the extent necessary for the purposes set out in this Policy:
All third parties with whom eubet shares personal data are required to process such data only for the specified purpose, to maintain appropriate security measures, and to comply with applicable data protection law.
The eubet Platform uses cookies and similar tracking technologies to operate core Platform functionality, maintain your login session, remember your preferences, and gather aggregated analytics data to improve the service. Cookies are small data files stored in your browser when you visit the Platform.
eubet uses the following categories of cookies:
You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect Platform functionality. Disabling other cookie categories will not prevent you from accessing the Platform but may reduce the personalisation of your experience.
eubet retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law and regulatory obligations. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with eubet's data disposal procedures.
eubet implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
While eubet takes all reasonable steps to protect your data, no data transmission over the internet or data storage system can be guaranteed to be completely secure. You are responsible for maintaining the security of your eubet account credentials and for notifying eubet immediately upon becoming aware of any unauthorised use of your account.
Subject to applicable data protection law, you have the following rights in respect of the personal data eubet holds about you:
To exercise any of the above rights, please contact eubet using the details in Section 14. eubet will respond to verified requests within thirty (30) days. Identity verification may be required before processing a data rights request.
The eubet Platform is strictly restricted to persons aged 21 years or older. eubet does not knowingly collect personal data from individuals under the age of 21. Where eubet becomes aware that personal data has been collected from an individual under 21, such data will be immediately deleted and the associated account will be closed.
If you are a parent or guardian and believe that a minor has registered an account with eubet or provided personal data to the Platform, please contact us immediately using the details in Section 14 so that we can take appropriate action without delay.
eubet's operations and third-party service providers may involve the transfer of personal data to countries outside Malaysia. Where such transfers occur, eubet ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under applicable Malaysian data protection law, including the use of standard contractual clauses or transfers to jurisdictions recognised as providing an adequate level of data protection.
eubet reserves the right to update or modify this Privacy Policy at any time. Where changes are material, eubet will publish the updated Policy on the Platform and, where practicable, notify registered Users via the email address associated with their account. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision.
Your continued use of the eubet Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this Policy periodically to remain informed of how eubet handles your personal data.
For questions, requests, or concerns regarding this Privacy Policy or eubet's handling of your personal data, please contact us through the following channels:
This Privacy Policy was last reviewed and updated on 1 June 2026.
Your data is protected by 256-bit SSL encryption and handled in strict compliance with our licensing obligations. 21+ only — gamble responsibly.
Access Your eubet Account